Delivery and Returns

Order Processing

Orders placed on our website are normally processed within 2-3 days, they are then shipped via Royal Mail from our warehouse in Leeds, England. As a small independent business we are working tremendously hard during the global COVID-19 pandemic and we appreciate your support, please allow extra time for your delivery. Totally Boom will endeavour to get your order processed and shipped to you as fast as possible.  You can view normal estimated shipping times below.

UK Shipping

Orders in the UK are shipped via Royal Mail tracked and signed for which normally takes between 2-5 working days. Orders within the UK over £50 have free delivery. If you wish to return an item or order you have 30 days from receipt – please follow the instructions below.

Europe Shipping

Orders to Europe are shipped via Royal Mail tracked and signed for which normally takes between 5-7 working days. If you wish to return an item or order you have 30 days from receiving – please follow the instructions below.

International Shipping

International orders are shipped via Royal Mail tracked and signed for which normally takes around 7 working days. If you wish to return an item or order you have 30 days from receiving – please follow the instructions below.

Returns

To initiate a return please use the form below and we will get back to you as soon as possible with instructions. You will be responsible for the postage costs of a return. We are unable to refund items that have been worn, laundered or have been subjected to abnormal usage. We can only process returns or exchanges from the bill payer of the order.